How to Set Up Your Alexa Tablet
Turn on your Alexa Tablet and follow the on-screen instructions to set it up.
Table of Contents
- Basic Requirements
- What's in the Box
- How to Set Up Your Device
- Troubleshoot Setup Issues
- Accessibility Features on Alexa Tablet
- You're Set Up, What's Next?
- Video Guide to Set Up Your Device
- Safety and Compliance Information Alexa Tablet 12 Pro
- Safety and Compliance Information Alexa Tablet 11
- Safety and Compliance Information Alexa Tablet 8
- Warranty Information
- Battery Information
Basic Requirements
Before you begin, have the following ready:
- Your Alexa Tablet and in-box accessories
- An Amazon account, including your email address or phone number and password.
- Don't have an account? You can make one at: Create an Amazon Account
- An internet connection, including your Wi-Fi name and password.
- A Google account to access the Google Play Store, Gmail, YouTube, and other Google apps and services.
What's in the Box
Your Alexa Tablet comes with the following:
- Alexa Tablet
- USB-C charging cable
Note: For environmental reasons, the device package doesn't include a charger. This device can be powered with most USB power adapters and a cable with USB Type-C plug.
- In-box documentation
Accessories sold separately: Alexa Tablet Pro Keyboard, Alexa Tablet Pro Pen, and Book Cover are compatible with Alexa Tablet 12 Pro.
How to Set Up Your Device
Video guide to set up your device
- Press and hold the Power button on the top edge of your tablet for 3 seconds until the screen lights up.
- Select your preferred language.
- If you prefer, tap on Accessibility to configure TalkBack, Magnification, or Display Size.
- Select Get Started.
- If you prefer, choose Set up using another device — follow the on-screen instructions to set up using Android or iOS device.
- Set up with an Android phone or tablet: Tap on 'Android device' and scan the QR code to transfer Wi-Fi details, accounts, and settings.
- Set up with an iPhone or iPad: Tap 'iPhone or iPad' and connect using a USB-C cable to transfer Wi-Fi and other settings.
- Alternatively, you can slect Skip to connect to Wi-Fi manually. Select your network and enter your Wi-Fi password.
Note: Once you set up the Wi-Fi, it may take a few minutes for the device to update with the latest software version.Note: You can power on your Alexa tablet and complete the initial setup steps without a Wi-Fi connection. Apps and some features require internet access and will be available once you connect to Wi-Fi.
- Sign in to Google account when prompted. Enter your email address (or phone number) and password.
Note: It is recommended to sign in to your Google account to access the Google Play Store and Google apps and services.
- Sign in to your Amazon account.
Note: It is recommended to sign in to your Amazon account to get the best experience of Amazon apps such as Alexa, Prime Video, Kindle, Audible, Amazon Music, and Amazon Photos.
- For Alexa Tablet 11 and Alexa Tablet 12 Pro, set up your fingerprint. Follow the on-screen prompts to set up your fingerprint for fast and secured device unlock.
Note: If you skip the fingerprint set up, set up later in Settings.
Troubleshoot Setup Issues
If setting up your device doesn't go as expected, here are a few suggestions:
- If your device doesn't power up, make sure to charge your device.
- If you see an error, hold the power button for 20 seconds to restart your device.
- If you get a login error or have forgotten your Amazon account password, you can reset your password using this link: Forgot Your Password.
- If you can't find your network or connect to Wi-Fi, you can find more troubleshooting on Resolve Wi-Fi Connection Issues on Your Tablet.
- If you're having issues with your Wi-Fi password, contact your internet service provider.
- If the screen is stuck or frozen, reset your device. Visit Troubleshoot Frozen Screen on Alexa Tablet for additional informaiton.
Accessibility Features on Alexa Tablet
Alexa Tablet has a set of features designed to enhance the viewing experience for customers with disabilities. These features include Vision Settings, screen magnifier, adaptive brightness, and audio descriptions. To learn more, go to Accessibility Features On Your Alexa Tablet.
You're Set Up, What's Next?
Once you've finished setting up your device, you can explore more features to improve your Alexa Tablet experience:
Video Guide to Set Up Your Device