How to Set Up Fire TV Stick HD (2nd Generation)

Connect your Fire TV Stick HD (2nd Generation) to your TV and follow the on-screen instructions to complete setup.

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Basic requirements

To start, have the following parts, accessories, and information ready:

  • Fire TV Stick HD (2nd Generation)
  • In-box accessories: Alexa Voice Remote, USB power cable, AAA batteries
  • HDMI extender cable (optional)
  • A TV with available HDMI and USB ports
  • An Amazon account, including your email address or phone number and password
  • If you created an account without a password, press the Back button on your remote when prompted to enter your password. Use your mobile phone or computer to visit the on-screen web address (amazon.com/code) and enter the verification code.
  • An internet connection, including your Wi-Fi name and password

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How to set up your device

  1. Plug the power cable into the Fire TV Stick's USB-C power port.
  2. Plug the Fire TV Stick into your TV's HDMI port.

    If there’s not enough space, use any HDMI extender you have at home or try the HDMI extender for Fire TV Stick HD, on us. Review Use an HDMI extender in these scenarios for more information on how to redeem.

  3. Plug the other end of the power cable into the USB-A port on your TV.
    • Some TV USB ports may not provide enough power for your Fire TV Stick HD. If you see an on-screen message about insufficient power, use a 5V 1A USB power adapter with a longer USB-C cable and connect it to a wall outlet.
      Tip: Visit Troubleshoot Fire TV Low Power Notification for more information.
  4. Set up your remote:
    1. On the back of the remote, press and hold your thumb on the arrow to release the latch. Make sure that you press the arrow firmly to release the latch as you slide the cover off.
    2. Insert the included AAA batteries.
  5. Using your TV remote, turn on your TV and switch to the correct input.
  6. To set up Wi-Fi, choose one of the options:
    • Use your mobile phone to scan the on-screen QR code to automatically set up Wi-Fi connection.
    • Use your Fire TV remote and follow on-screen instructions to manually set up Wi-Fi connection.
  7. To sign-in or sign up with your Amazon account, choose one of these options:
    • Scan the on-screen QR code with your mobile phone.
    • Visit the on-screen web address (amazon.com/code) and enter the activation code shown on your screen.
  8. Follow the on-screen questions to set up equipment control for devices like soundbars.
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Remote overview

Your device comes with a remote that you can use to browse your Fire TV. Use the playback buttons to play, pause, rewind, or fast forward video content or the Alexa button for voice commands. You can also use the preset app buttons at the bottom of the remote to navigate quickly to select apps.

To insert batteries, turn your remote upside down and place your thumbs on the back cover. Press firmly and slide the cover down. For best performance, use AAA alkaline batteries. To purchase batteries compatible with your device, go to the Amazon AAA batteries product page.

Illustration of the button layout on the Alexa Voice Remote.

For an overview of button placement, go to the What are the Buttons on the Alexa Voice Remote (2024 Release)? help page.

Remote appearance, features, and preset apps vary by remote. Check out the device detail page for more information on your device's remote.

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Troubleshoot setup issues

If setting up your device doesn't go as expected, try the following suggestions:

  • If you see a USB insufficient power notification when you connect the Fire TV Stick HD to your TV, visit Troubleshoot Fire TV Low Power Notification.
  • If there isn’t enough space to connect your Fire TV Stick HD to your TV’s HDMI port, use an HDMI extender.
  • If you get a login error or have forgotten your Amazon account password, you can reset your password. Go to Forgot Your Password.
  • If your remote doesn't pair automatically, press the Home button until "Press Play Pause to start" appears on-screen (about 10 seconds). For more troubleshooting information, go to Can't Pair Your Fire TV Remote.
  • If you can't find your network or connect to Wi-Fi, you can find more troubleshooting by visiting the Can't Connect Your Fire TV Device to Wi-Fi During Setup page.
  • If you're having issues with your Wi-Fi password, contact your internet service provider.
  • If you can't download apps, add a default payment method. Go to Your Payments.

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Use an HDMI extender in these scenarios

An HDMI extender provides access to hard-to-reach HDMI ports behind your TV and reduces over-crowded cables in your entertainment setup. You may need an HDMI extender if the following situations apply to your set up:

  • Your TV’s back panel pocket is smaller than 4.5 inches
  • Other cables are crowding your TV’s back panel on either side
  • The TV has back-facing HDMI ports and is mounted or sits flush with the wall

If these situations apply to you, redeem a complimentary HDMI extender. From the HDMI Extender detail page, redeem the coupon and then Add to Cart.

Redeem Your Complimentary HDMI Extender

Accessibility features on Fire TV

Fire TV devices have a set of features designed to enhance the viewing experience for customers with disabilities. These features include things like closed captions, a screen reader, screen magnifier, and audio descriptions. To learn more, go to Accessibility Features for Fire TV.

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You're set up, what's next?

Once you've finished setting up your device, you can explore more features to improve your Fire TV experience. To learn more, go to:

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