Buying Large or Bulky Items on Amazon.com

When you buy a large or bulky item on Amazon.com, you can customize your experience by setting your delivery preferences and selecting a delivery date that works for you.

Services and delivery options

When you place an order for a large, heavy, or bulky item on Amazon.com, we offer special delivery and service options at checkout. Availability is based on item and zip code eligibility.

Don't qualify? You may have the option to schedule your preferred delivery date and time at check out. Check for the FREE Scheduled Delivery label on the product detail page.

For details, go to Delivery and Service Options for Large and Bulky Items.

Before you purchase

Review Prepare for Your Service Appointment or Large Item Delivery. Knowing these requirements ahead of time can help you plan.

Shipping restrictions and Prime shipping

We don't ship to:

  • U.S. territories
  • P.O. Boxes
  • Amazon Lockers
  • Military installations (APO/FPO addresses)
  • Diplomatic posts (DPO addresses)

For details, go to Shipping Restrictions for Large Items.

Prime Shipping

Large items don't qualify for Prime FREE expedited shipping. This includes Same-Day, One-Day, and Two-Day Delivery.

For details, go to Amazon Prime Shipping Benefits - Eligible Items & Addresses.

Limitations

The service provider will not lift or hoist appliances over banisters, obstructions, or through windows. Customer-supplied or previously used connectors cannot be used, with the exception of venting. The provider will not reconnect relocated appliances, relocate used appliances to a different address, or perform carpentry, electrical, or plumbing work.

Important: Some appliances will include a manufacturer-provided anti-tip device. If you decline the installation of this device, the provider will not connect or install your new appliance and will deliver it to your room of choice only.