Echo Frames (2nd Generation) and Smart Glasses with Alexa (3rd Generation) Are Having Trouble Connecting to the Network

Alexa responds to your request by telling you it lost connection to the internet.

To troubleshoot connection issues:

1. Check the internet connection on your phone.
2. Close the Alexa app and open it again.

For more help, go to:

• Alexa Isn't Responding on Your Echo Frames (2nd Generation)
• Reset Your Echo Frames (2nd Generation)