Installation, Assembly, and Haul-Away Services

Amazon.com offers full in-home installation and assembly services for select items.

To place an order for installation or assembly service:

  1. Browse for an eligible item or service. Eligible items will show the Expert Installation option on the product detail page, along with the cost of the service. Select the Expert Installation option and add the item to your cart.
  2. On the Shipping & Payment page, select the delivery address.
  3. On the Appointment Preferences page, in the Shipments section, select your delivery option, preferred delivery day, and delivery time.
  4. On the same page, scroll down to the Services section, select a date, and time for your installation or assembly appointment.
  5. Review your order details.
  6. Click Place your order.

Haul-Away

Haul-Away is part of the delivery and installation service provided with the purchase of select items and services on Amazon.com. To find out if removal and haul away are included as part of the delivery of your large item, review the product or service detail page.

If a Haul-Away service is included or purchased, we'll haul away your old item when one of our specialty carriers delivers a product. Items that are picked up and hauled away cannot be returned once they leave the premise. Items that contain dangerous or hazardous materials are not eligible for Haul-Away. The carrier has the sole discretion to refuse pick up and haul away due to dangerous or hazardous cargo.

Note:
  • An adult must be present during the installation or assembly appointment. For information on how to reschedule or cancel a service appointment, go to Reschedule Your Service Appointment or Cancel Your Service Appointment.
  • The installation, assembly or haul away service will be performed at the address you selected for your delivery.
  • We won't charge you for your service until the work is completed.
  • We'll authorize your card at the time of purchase but will not be charged until your item enters the shipping process or the service has been provided. For more information, go to Authorizations.
Grill Assembly and Haul Away: Our service providers are not licensed to work with natural or propane gas and, as such, can't connect your grill to any gas source during the assembly of your new grill or removal or your old one.

Customers who purchase Grill Assembly or Haul Away services are responsible for turning off the fuel source before the service appointment and for connecting (or disconnecting) their grill from the fuel source.
Note:
  • We do not install or remove built-in grills. If your current grill is wired directly into a wall (meaning there's no plug to disconnect), it must be disconnected before the delivery of your new grill.
  • Please remove or empty the grease trap from your free-standing grill before your haul away appointment.

Should you need assistance in either disconnecting your old grill or connecting your new one, Amazon.com always recommends that you contact a local certified technician to do the work.