Cancel Your Service Appointment

You can cancel your service appointment at any time up to 24 hours before the scheduled appointment.

To cancel your service appointment:

  1. Go to Your Orders.
  2. Select the Cancel Appointment link for the order you want to cancel.
  3. Follow the on-screen instructions to cancel your service appointment.

If you don't see the option to cancel your appointment or want to cancel your appointment within 24 hours of the scheduled appointment, contact us.

Note: We'll authorize your card at the time of purchase but will not be charged until your item enters the shipping process or the service has been provided. For more information, go to Authorizations.