Reschedule Your Service Appointment

You can reschedule your service appointment at any time up to 24 hours before the scheduled appointment.

To reschedule your service appointment:

1. Go to Your Orders.
2. Select the Reschedule Appointment link for the order you want to change.
   • To edit orders shipped by Amazon, select Change next to the details you want to modify (shipping address, payment method, gift options, etc.).
3. Select Reschedule Appointment.
4. Follow the on-screen instructions to select another date and time. Select Request Reschedule to reschedule.

If you do not see the option to reschedule, contact us.

Note:

• An adult must be present at the time the service is provided.
• For information on how to cancel your service appointment, see Cancel Your Service Appointment.