Buy Online, Pick Up in Store

If your order and delivery address are eligible for Store Pickup, the option to select this delivery method will be available during checkout.

To place an order using Store Pickup:

  1. Sign in to your Amazon.com account.
  2. On the product detail page of the eligible item, switch from Delivery to Store pickup, and select the closest pickup point to your location.
    Note: The name of the seller, their address, and their distance from your default location will be displayed on the product detail page and during checkout. Make sure you review this information before you place your order.
  3. Add the eligible item to your Shopping Cart and proceed to checkout.
  4. Follow the on-screen instructions to place your order.

To pick up your order at the location you selected during checkout, the pick up person needs to present the order number as well as a government-issued photo ID.

Note: For Best Buy orders, only the account holder can pick up the order, as the name on the Amazon account needs to match the name on the government-issued photo ID.

You must collect your order within five calendar days. If you don't collect your package within this time, we'll cancel your order and give you a refund.

Note:
  • You can't change your delivery to Store pickup after you've placed your order. For more information on how to cancel an item or order, see Cancel Items or Orders. If you do not see the option to cancel the order in Your Orders, go to Contact Third-Party Sellers.
  • We'll send you an email and an in-app notification when your order is ready for pickup. Do not arrive before you receive this notification, as it may cause delays.
  • For a list of participating retailers and their location, visit our Local Pickup & Delivery store.