Support for Amazon Echo
Get help using and troubleshooting common issues with Amazon Echo.
Spotlight
- What Do the Lights on Your Echo Device Mean?
- The lights on your Echo device are how the device communicates its status.
- What Do the Lights on Your Echo Device Mean?
Amazon Trade In
Note: Looking to upgrade to a new device? Exchange your eligible Echo device for an Amazon Gift card, plus receive a promotional discount toward the purchase of a new device. Learn more about the Amazon Trade in Program by going to
Amazon Trade In. To create a trade in go to,
Create a Trade-In.
