Manage Your Amazon Visa or Prime Visa on Amazon

Amazon Visa and Prime Visa cards are issued by Chase Bank. Link your Amazon and Chase accounts to manage your card directly on Amazon.

Why Link Your Amazon and Chase Accounts?

Once linked, you can manage your Amazon Visa or Prime Visa directly on Amazon, including:

  • Access your card balance and credit limit
  • Make one-time payments or set up automatic payments
  • Check recent transactions and track rewards earned on purchases
  • Access new and unique offers eligible on your account
  • Check your statements and payment history
  • Manage your bank accounts for payments
  • Add authorized users (requiring their legal name, date of birth, and physical address)
  • Access your equal pay installment orders
  • Use the Card Security Center to check if your card has been added to other Amazon accounts and remove unauthorized access

How to Link Your Accounts

  1. Go to your Amazon Cardmember Page.
  2. Select Link Now
  3. Enter your Chase username and password. If you don't have a Chase digital profile, you'll be asked to create one.
  4. Complete a one-time consent to share your data with Amazon.
Once you link your accounts, Chase shares your account information with Amazon in real time, so you can manage it here on Amazon. Amazon encrypts this data in transit and uses secure tokens for authentication. We do not store it or use it for any other purpose. No one else, not even Amazon, can access your Amazon Visa or Prime Visa account information.

Learn how to pay your credit card bill by visiting Manage Payments to Your Amazon Visa or Prime Visa

Unlinking Your Account

Only one Amazon account can be linked with one Chase account at a time. To unlink your accounts:

  1. Go to Card Menu on your Amazon Cardmember Page.
  2. Under Settings and Preferences, select Unlink Chase Account. You can update this in your Security and Privacy settings at Chase.

Other Ways to Manage Your Card

You can also manage your Amazon Visa or Prime Visa by going to https://www.chase.com/amazon, by using the Chase Mobile app, or contacting Chase Customer Service by calling the phone number on the back of your card.

Who to Contact

  • Chase: for questions about your application status, payments, transactions, statements, and balance (888-247-4080).
  • Amazon: for questions about your orders, rewards, your new cardmember offer, and linking your account.
Note: Chase is the issuer and system of record for your Amazon Visa or Prime Visa account. Amazon is solely an alternative channel for you to manage your account with Chase. Chase receives and processes all payments, credits, debits, transactions, and charges for your Amazon Visa or Prime Visa account. To avoid late fees from Chase, make the minimum payment by your payment due date.