How to Deregister Your Amazon Device

If you no longer wish to use your device, you can deregister it from your Amazon account.

Deregistering removes a device from your Amazon account and disconnects it from all your digital content and Amazon Services.

Common Reasons to Deregister:

  • Selling or giving away your device
  • Troubleshooting device issues (like Wi-Fi connectivity, content sync, login issues)
  • Switching to a different Amazon account
  • Returning a device for replacement
  • Preparing for device trade-in

Important: After deregistering, your device will temporarily lose access to your Amazon account, purchased content, and Amazon Services. To restore all access, simply register your device again with your Amazon account credentials. Visit Add or Register Device to Amazon Account for more information.

Note: If you are a part of an Amazon Family and the device owner has enabled device sharing, family members can view shared devices on their Manage Your Devices page. However, only the registered account (device owner) can deregister a device. Family members cannot deregister devices registered to another account.

Steps to Deregister Your Amazon Device:

  1. Sign in and visit Devices
  2. Choose your device from the list
  3. Select Deregister

Compatible Devices:

  • Kindle E-Readers
  • Fire Tablets
  • Alexa-enabled devices (Echo, Echo Show, and more)
  • Fire TV devices
  • Kindle and Audible apps

Frequently Asked Questions

What happens to my content when I deregister a device?

Deregistering removes content from your device but not your Amazon account. You can regain access to your content by reregistering or downloading to another registered device.

Should I factory reset instead of deregistering my device before selling or gifting it?

Do both. First deregister the device from your Amazon account to remove your account access, then perform a factory reset to remove all personal content and settings. It ensures your privacy and allows the new owner to set up the device with their account.

Why can't I register my device to a new account after deregistering?

If you're having trouble registering to a new account, try these steps:

  • Ensure that the device has completed the deregistration process
  • Perform a factory reset
  • Check your internet connection