Buying a Refrigerator or Freezer on Amazon.com

When you purchase an eligible refrigerator or freezer on Amazon.com, we'll handle everything from delivery to setup.

To buy an eligible* electric refrigerator or freezer from Amazon.com:

Go to one of our select brand storefronts or use the main search bar and filters to search by brand and seller.
Select from the list of available appliances. Note that, to be eligible, your new appliance must be shipped and sold by Amazon.com.
Select Add to Cart and Proceed to Checkout.
On the Shipping & Payment page, select your preferred delivery method and preferred delivery date and time.

If you select FREE, Room of Choice, the carrier will deliver your new appliance to a room within your residence. The carrier will not connect, install, or assemble the product.
Select Continue and follow the on-screen instructions to place your order.

*At this time, only large appliances that are shipped and sold by Amazon.com are eligible. Go to Special Delivery Options for Large and Heavy Items for more information on other delivery options for your ineligible large appliances.

Before we deliver and connect your eligible refrigerator or freezer

Check the Product Information and Technical Details sections on the product detail page to ensure that your new appliance will fit its intended space.
Measure any doorways, hallways, and stairways in the delivery path to be sure they are wide enough to accommodate your new appliance.
Clear the path to the installation location of any obstacles, including rugs, furnishings, and personal items. Ensure that outside path for delivery is free of snow, ice, and any debris.
If you selected Hook Up during checkout, verify access to a 3-prong grounded electrical outlet.
For icemaker/water dispenser models, verify there’s access to a water supply line and water shutoff valve on the same floor level in close proximity.

On the day of the delivery

Confine all pets to a separate area.
Lay down a floor covering in your room of choice to protect from scratches and damage to both your floors and your new appliance. Moving blankets, tarps, cardboard or even regular blankets are acceptable floor coverings.

If you selected Hook Up during checkout, the carrier will:

Remove and reattach the handles and doors to complete delivery if needed.
Provide a 5-foot water line to connect the home water supply to the refrigerator; the 5-foot connector line allows movement of the refrigerator from the wall and reduces the risk of deterioration in existing lines.
Note: Our driver will provide all the necessary parts for a safe and proper installation of all eligible * large appliances. If you selected Hook Up or Hook Up & Haul-Away during checkout, you do not need to purchase this part separately.
Install a manufacturer-provided anti-tip device to secure your item and prevent it from tipping.

Important: If you decline to have a manufacturer-provided anti-tip device installed on your item at the time of delivery, the carrier will not connect, install, or assemble the product. Instead, the carrier will deliver your item to a room within your residence.

Haul-Away

If a haul-away service was selected at the time of purchase, the carrier will remove and dispose of your old appliance. You must empty and unplug your old appliance before the carrier arrives. For more information on other restrictions and requirements, go to Buying Large Appliances on Amazon.com.

If your large appliance is not eligible for our Delivery & Hook Up or Delivery, Hook Up & Haul-Away services, place your order using one of the other Special Delivery Options for Large and Heavy Items available at checkout.

Note: We do not install or remove built-in appliances. If your current appliance is wired directly into a wall (meaning there's no plug to disconnect), it must be disconnected before the delivery of your new appliance. Should you need assistance in either disconnecting your old appliance or connecting your new one, Amazon.com always recommends that you contact a local certified technician to do the work.