Buying a Washing Machine on Amazon.com
When you purchase an eligible washing machine on Amazon.com, we'll handle everything from delivery to setup.
Eligible appliances are shipped and sold by Amazon.com. To buy an eligible washing machine:
- Go to one of our select brand storefronts or use the main search bar and filters to search by brand and seller.
- Select from the list of available appliances.
- Select Add to Cart and Proceed to Checkout.
- On the Shipping & Payment page, select your preferred delivery method and preferred delivery date and time.
If you select FREE, Room of Choice, the carrier will deliver your new appliance to a room within your residence. The carrier will not connect, install, or assemble the product.
- Select Continue and then follow the on-screen instructions to place your order.
If your appliance is not eligible, visit our Special Delivery Options for Large and Heavy Items for other delivery options.
Before we deliver and connect your eligible washing machine
- Check the Product Information and Technical Details sections on the product detail page to ensure that your new appliance will fit its intended space.
- Measure any doorways, hallways, and stairways in the delivery path to be sure they are wide enough to accommodate your new appliance.
- Clear the path to the installation location of any obstacles, including rugs, furnishings, and personal items. Ensure that outside path for delivery is free of snow, ice, and any debris.
- If you selected Hook Up during checkout, verify access to a 3-prong grounded electrical outlet.
- Verify that the hot and cold-water supply, with an accessible shutoff valve, are in close proximity to the location you selected for your new appliance.
- Confirm that the water valves are corrosion-free. Existing hoses cannot be reused due to leakage risk.
- Verify that all standpipes are at least 34 inches tall.
- Purchase the manufacturer's stack kit if you’re purchasing a new dryer and washer set and you want to stack the items.
- Drain your old appliance.
On the day of the delivery
- Confine all pets to a separate area.
- Lay down a floor covering in your room of choice to protect from scratches and damage to both your floors and your new appliance. Moving blankets, tarps, cardboard or even regular blankets are acceptable floor coverings.
If you selected Hook Up during checkout, the carrier will:
- Attach the washer legs.
- Connect the washer to the hot & cold-water supply using the manufacturer-provided water lines.
Note: Our driver will provide all the necessary parts for a safe and proper installation of all eligible large appliances. If you selected Hook Up or Hook Up & Haul-Away during checkout, you do not need to purchase these parts separately.
- Attach laundry pedestals, if the pedestal is listed for use with the new item by the manufacturer.
- Ground the washer to a metal pipe or grounded receptacle.
- Connect the drain hose.
- Check for water leaks at the washer connections.
- Install a manufacturer-provided anti-tip device to secure your item and prevent it from tipping.
Haul-Away
If a haul-away service was selected at the time of purchase, the carrier will remove and dispose of your old appliance. You must empty and unplug your old appliance before the carrier arrives. For more information on other restrictions and requirements, go to Buying Large Appliances on Amazon.com.
If your large appliance is not eligible for our Delivery & Hook Up or Delivery, Hook Up & Haul-Away services, place your order using one of the other Special Delivery Options for Large and Heavy Items available at checkout.
