Amazon Settlement

Note, Customer Service does not have information about lawsuits or settlements involving Amazon including questions about settlement eligibility, settlement terms, or payment.

FTC Prime Settlement

If you have questions about “FTC Prime Settlement” which is being managed by a settlement administrator, visit https://www.subscriptionmembershipsettlement.com/ or contact the settlement administrator via email at admin@SubscriptionMembershipSettlement.com or phone at 1-888-999-8094. Customers who may be eligible for payment will receive notice from the settlement administrator.

Amazon Return Policy Litigation

If you have questions about “In re: Amazon Return Policy Litigation” which is being managed by a settlement administrator, visit https://www.returnsettlement.com/. Customers who may be eligible for payment will receive an email notice from the settlement administrator. To check the status of your Amazon returns and refunds, visit Your Transactions in your Amazon account.