Amazon Device Management Sharing - Frequently Asked Questions

Learn how Amazon Device Management Sharing works, how to turn it on or off, and what other Amazon Family members can do with your devices.

1) What is Amazon Device Management Sharing?

Amazon Device Management Sharing lets other members in your Amazon Family see and manage the Amazon devices registered to your account. Only you can deregister a device, reset it to factory settings, remotely lock it, or report it as lost or stolen.

2) How does Amazon Device Management Sharing work?

When you turn on Amazon Device Management Sharing, other members in your Amazon Family can see your Amazon devices and perform everyday actions like finding a misplaced device or restarting it. This covers:

  1. Seeing your list of Amazon devices, along with details such as device name, warranty, and available software updates.
  2. Everyday actions such as finding a misplaced device, sounding an alarm on it, restarting it, or updating its software.
  3. Checking device health, including battery, storage, and Wi-Fi connection.

Some actions remain available only to you. Only you can de-register a device, reset it to factory settings, remotely lock it, or report it as lost or stolen. Devices always stay registered to the original account.

3) Is Amazon Device Management Sharing on by default?

No. Amazon Device Management Sharing is off by default. You choose whether to turn it on.

4) How do I turn on Amazon Device Management Sharing?

To turn on Amazon Device Management Sharing, go to Manage Your Amazon Family, then select Amazon Device Management Sharing. You can turn it off again at any time from the same place.

5) What happens to Amazon Device Management Sharing if someone leaves my Amazon Family?

If you or other members leave your Amazon Family, Amazon Device Management Sharing ends automatically. Other members can no longer see or act on the devices registered to your account.