Echo Dot Kids Support
Get help using and troubleshooting common issues.
Spotlight
- Set Up Your Echo Dot Kids
- Use the Alexa app to set up your Echo Dot Kids.
- Set Up Your Echo Dot Kids
Getting Started
Wi-Fi and Bluetooth
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Connect Your Echo Device to Your eero Network
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Update the Wi-Fi Settings for Your Echo Device
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Echo Device Is Having Wi-Fi Issues
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Echo Device Can't Connect to Wi-Fi During Setup
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Echo Device Is Having Bluetooth Issues
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Pair Your Phone or Bluetooth Speaker to Your Echo Device
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Remove Paired Bluetooth Devices from Your Echo Device
Device Software and Hardware
Troubleshooting
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Set Up Doesn't Work on Your Echo Device
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Alexa Doesn't Understand or Respond to Your Request
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Restart Your Alexa Built-in Device
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Reset Your Echo Dot (2nd Generation)
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Reset Your Echo Dot (3rd, 4th, or 5th Generations)
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How to Deregister Your Amazon Device
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Green Light Won't Turn Off on Your Echo Device
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Yellow Light Won't Turn Off on Your Echo Device
