Support Options and Customer Service
Amazon Customer Service is here to help you via phone, chat, email, and self-service. You can search our help library for answers to common questions.
How to get Customer Service support
To access 24/7 help, visit Customer Service and select the option that addresses your question or issue.
You can also manage common issues for your orders and account directly through the following self-service options.
Managing your orders
From Your Orders, you can solve most issues with your purchases. For example:
- Access, edit, or cancel orders.
- Track a package.
- Start a return or replacement process.
- Access an invoice.
- Get help with an order sold by a third-party seller.
Manage your information in Your Account
From Your Account, you can access all your personal information and order details. For example:
- Login & security: To edit your name, email, mobile number, or password.
- Payments: To manage your payment methods and access your transactions.
