Report a scam

We take fraud, scam, phishing and spoofing attempts seriously. If you receive a correspondence you think may not be from Amazon, report it immediately.

To have the best advice on what actions to take, select the most appropriate link:

If you don't have an Amazon account

You can still report suspicious communication to us at reportascam@amazon.com. Sending the suspicious communication as an attachment is the best way for us to track it.

Note: Amazon can't respond to you personally when you write to reportascam@amazon.com, but you may receive an automatic confirmation email.

Reporting suspicious phone calls, text messages, and emails

To report suspicious phone calls or SMS/text messages to the Federal Trade Commission (FTC), visit https://reportfraud.ftc.gov and follow the onscreen assistant.

If you have security concerns about your account, review the Protect Your System Help page.

To report suspicions of a product, seller, or other activity, go to Report Suspicious Activity.

Report unsolicited packages received

Report Gift Card Fraud/Abuse

To learn more, visit Trustworthy Shopping at Amazon