Dash Smart Shelf Didn't Place Order When Expected

• Make sure your Smart Shelf is plugged in or has working batteries.
• Make sure your Smart Shelf is on a level surface, and that only your product and storage container (if using one) is on the Smart Shelf.
• Check your reorder threshold in your device's settings in the Amazon app.
• Check if your Reorder Settings are set to send reminders of low supply instead of automatic reorder.

Related Help Topics

• Change Dash Smart Shelf Reorder Settings