Manage your invoices

Account administrators, group administrators, and finance users can view and manage invoices from the Your invoices page. Account administrators can update invoice delivery settings from the Business Credit Account page in Business Settings.

All documents include digital signatures, QR codes for SAT verification, and are available in XML and PDF.

Amazon Business sends invoices to the email address provided during setup. If you return an item, we will send a credit memo to the same email address.

Administrators or finance users can access invoices and reports. If you need other people to view invoices for a group, such as your accounts payable contact, add them as an administrator or finance user within that group.

Administrators can also have copies of invoices and credit memos sent to the requisitioner (buyer). Update this setting per group in your invoice templates.

To send invoices to the requisitioner:

1. Select Business Settings from the Your Account menu.
2. Select Business Credit Account in the Billing & shipping section.
3. Select Manage in the Your invoice templates section.
4. Select the Actions drop-down menu for the relevant group and select Edit preference.
5. Select Edit in the Invoice recipient section.
6. Check the box for Send a PDF copy to the person who placed the order.
7. Select Save.

We issue all invoices, including PDF invoices and e-invoices from the delivery date. If we do not receive delivery confirmation, we will issue the invoices 7 calendar days after the estimated delivery date.