Factory Reset Your Dash Smart Shelf
If your Dash Smart Shelf is unresponsive, or you want to erase your device settings, factory reset your device.
Tip: Having trouble with your Dash Smart Shelf? Restart your device first to see if it resolves the problem. Just unplug the power adapter from the device or the outlet and then plug it back in, or remove and replace the batteries if using battery power.
To reset your device to its factory settings:
- Press and hold the button on the front of the device for about 15 seconds.
The LED blinks red when the device is resetting.
- Wait for the LED to blink white to indicate it has successfully reset.
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