Select Alternative Audio Tracks or Audio Descriptions on Prime Video on Web, Amazon Devices, and Mobile Devices

Many Prime Video titles include multiple audio tracks, including alternative languages or Audio Descriptions.

Feedback: We want to hear about your experience using Prime Video's accessibility features. If you have general feedback, please send us an email to accessibility@amazon.com. If you require title specific support or would like to connect directly with an Amazon representative, please contact us.

  1. When you’re playing a title, select the Closed Caption or Subtitles icon. On some platforms you may see a standalone Audio option. You may need to tap your device's screen in order to access this menu.
  2. Select the audio track that you wish to listen to. Audio Descriptions tracks include the text [Audio Descriptions] in the track name.

    Many Prime Video titles include Subtitles, alternative tracks, audio descriptions, or a combination of those features. The range of supported features will depend on the device you’re using.

For more help, try our Prime Video forum