Business Credit Account Policies

These policies supplement the Business Credit Account Terms and Conditions ("BCA Terms”) located here.

1. Payment Term and Interest are as follows, unless otherwise agreed by Amazon as stated on your invoices and shown on your Business Settings Page (refer to Manage your Invoices, Billing and Delivery): 30 days from the date of delivery, or from the estimated delivery date plus 7 calendar days (as applicable).
2. Authorized User. For security purposes, only authorized users will be able to perform certain Business Credit Account (“BCA”) actions related to your account.
• Business Account Administrators – Users who have administrator permissions to operate your business account will be able to view applicable BCA purchasing limits and terms, view account balances, view all invoices for your business, configure invoice account settings, and can request Amazon to deactivate your account.
• Group Administrators – Group administrators can view all invoices for purchases made by their group.
• Requisitioners – Requisitioners can view all invoices for purchases that they make themselves.
3. Invoice Transmission. For security reasons, only authorized users as described in the ‘Authorized user’ section will be able to view invoices. Invoices will also be available for download from the Order Details page of the Amazon Business website to authorized users. We do not issue paper invoices. Invoices will be sent to the email address configured for ‘Business Credit Account’ on the Account Settings page under the Manage Your Business Account section of the Amazon Business website.
4. Making a Payment. Payment must be made only to the bank account number, SWIFT code, or check lockbox address displayed on the invoice. Do not make payment to any other bank account provided via email or phone call, even if the request seems to be coming from an Amazon employee. We currently accept wire, ACH funds transfer, or check payment. Payment by cash, money order, debit or credit cards is not supported. All payments must be made in U.S. dollars. You must include Amazon invoice number(s) in the descriptive field of your electronic funds transfer or check payment. Alternatively, you can email the account number, the list of invoice numbers, and amount to be applied to ar-businessinvoicing@amazon.com. If we do not receive remittance details including account name, remitted amount, and invoice or credit memo numbers, we may apply payments to your open balances, starting with the oldest open invoice.
5. Restriction. Amazon reserves the right not to offer BCA for certain types of goods and services, including gift cards and software downloads.
6. Disbursement of Account Balance. You may request a refund for unapplied credit memos and unapplied payments in your BCA account by following the guidelines here. You can only request a refund for the amount that exceeds your past due balance. At this time, we do not support partial refunds of unapplied funds.