Business Analytics

Business Analytics can help all Amazon Business customers check, save, and download reporting on your organization's Amazon purchasing history based on your business needs.

Create reporting on your organization's purchasing and research transactions and charges using:

Business Analytics

You can use Business Analytics to sort your organization's procurement history over different attributes at an itemized level. These attributes include order IDs, returns, refunds, transaction dates, transaction amounts, payment instruments, Purchase Order (PO) numbers, who made the purchase, order contents, tracking numbers, user-defined attributes, and many more.

You can use Business Analytics for various checks. For example, you can check unfamiliar or unknown charges on your credit card statement to an order ID, with the regular reconciliation for all transactions across your specified time range.

Root administrators and finance users have access to all purchasing data in their business account. Group administrators and finance users can access purchasing data of the group they belong to and its subgroups. Requisitioners can access data for their own purchases.

As a business spends customer, you can use the Program Dashboard within Business Analytics to monitor your agreement performance using key metrics and spend visualizations. Program Dashboard includes the following sections: agreement settings, agreement details, static KPIs, Insights, customizable KPIs, and spend visualization. Only administrators and finance users of Amazon Business accounts that have agreements with Amazon Business (Active/closed) and active Business Prime subscriptions can access to the Program Dashboard.

You can download the Business Analytics reports in a CSV format.

How to create and save a report:

  1. Go to Business Analytics (available through your account dropdown or the Check Business Analytics button shown on this page). Choose one of the available reports from the drop-down as a starting point:
    • Reconciliation - Compare order and payment history to your records (especially to research charges that you don't recognize).
    • Orders - View order history and status details at the line-item level.
    • Returns - Track and get information about all the returns created in your organization.
    • Refunds - Check refund details.
    • Shipments - Track shipped order details such as Shipment Status, Delivery Status, and Seller Name.
    • Savings Report - Understand your savings across all orders with line-item details of saving types.
    • Socially Responsible Purchasing - Review the detailed information of purchased items.
    • Pay by Invoice - Get key invoicing information, including all charges and refunds.
  2. From the Time period menu, select a predefined time range or specify a date range from Custom Range.
  3. Select Filter to edit the data in your reports. To add multiple filters, select Add new filter. Select Submit after all settings are complete.
  4. Select Adjust columns and then the plus sign to see the columns for each category. You can deselect any unnecessary columns selected by default. Some columns are not selected by default.
  5. Select Get order documents to download the Invoices or Printable order summary specific to the selected orders. Check the boxes for the required order ID to download order documents in bulk.
  6. Select Generate report to download an edited report. Once you open the CSV file, you can further filter the report by specific columns to find the information you need.
    Note: You can download up to 11,000 reports at a time. Reports may take time to generate depending on their size. A green bar will appear to notify you when the report is complete, and the file will download automatically. You can also download CSV files generated in the past from Download History.
  7. To save the conditions edited, select Add title and save to your templates.
  8. All saved reports are available on Your Reports. To view this page, select Your Reports from the Reports menu.
    Note: If Amazon Standard Identification Numbers (ASINs) and Carrier Tracking Numbers do not display correctly, Microsoft Excel may fail to load them. In this case, use a text editor to open the file, or import the data into Microsoft Excel from the CSV file. You can also edit each column's data type to display as text.