Pickup Location Eligibility

Items shipped or returned to a Pickup Location need to meet certain guidelines.

Amazon Locker

If the following applies, your order is eligible for Amazon Locker delivery:

  • The shipping weight is less than 10 lbs.
  • The product dimensions are smaller than 16 x 12 x 14 inches.
  • All items are sold or fulfilled by Amazon.com.
  • The total value is less than $5,000.
  • The shipment contains no hazardous materials.
  • The order does not contain Subscribe & Save items.
  • The order does not contain items shipping from other countries.
  • The order does not contain items for Release-Date Delivery
  • The Locker will not be used as a delivery address for a wishlist

Amazon Counter

If the following applies, your order qualifies for delivery to an Amazon Counter:

  • All items are sold or fulfilled by Amazon.com.
  • Items do not exceed 33 lbs. or have dimensions larger than 36 (h) x 24 (l) x 24 (w) inches.
    Note: Some retail partners have limits that are more restrictive.
  • The order does not contain items that require special handling.
  • The order does not contain Subscribe & Save items.
  • The order does not contain items for Release-Date Delivery.
  • Be available for shipping within 24 hours. (For items that ship within 24 hours, look for a message similar to Want this item by tomorrow? Order in the next 30 minutes on the product detail page.)

UPS Access Points™

If the following applies, your order qualifies for delivery to a UPS Access Points™ pickup location:

  • All items are sold or fulfilled by Amazon.com.
  • The product dimensions must be smaller than 38 x 38 x 38 inches.
  • The total value is less than $5,000.
  • The order does not contain items that require special handling.
  • The order does not contain Subscribe & Save items.
  • The order does not contain items for Release-Date Delivery.